Amazon.com: Customer reviews: USB C Portable Charger, Jackery Titan S 20100mAh 30W Total Output QC2.0 Qualcomm Quick Charge External Battery, Type-C Port for Nintendo Switch, Macbook, Nexus, Samsung and More

Top positive review

PHENOMENAL Battery!!

Reviewed in the United States on June 13, 2017

It's slim and compact. It's smaller than the Nintendo switch and charges anything via USB (either traditional or Type-C). There are a ton of reviews on it, so I will just add what I haven't seen looking at the top 5 or so:

1. You can charge the battery and at the same time have the battery charge your device.
2. There are 4 LEDs which indicate the charge level when you press the power button. The LEDs do indicate that the battery is charging when it is plugged in; however, the LEDs don't indicate when the battery is being discharged when charging something else.
3. It can't quite handle my ASUS Chromebook c302. It took me a bit to figure out: the battery DOES charge it, but the battery icon does not display as charging. If you click on the battery icon, it says it is on 'Low-power charger' as opposed to 'battery'. The description states that it may not charge while turned on. Thus, the battery can charge the chromebook, just not well while turned on. However, the battery does not drain, either, so it is good enough to supply the power as it consumes it. If it were turned off in by backpack, plugged into the battery, it will charge. This is interesting to me because the Titan S says that it 5V 3A, as does the power adapter for my Chromebook, so you would think that it would work fine. But there are 4 other numbers on my Chromebook's power adapter: 9V, 15V, and 20V. I guess that the Chromebook can suck down as much as 20V (at 2.25A), but that's beyond my understanding. I tried all three ports on the Titan S, and all produce the same result on my Chromebook. This is not of concern for me, but it may help you out when shopping for a portable charger.
4) It does indeed work on a Nintendo Switch.

5 people found this helpful

Top critical review

Critical reviews›

Mittya

It works, Industrial design is excellent.

Reviewed in the United States on July 18, 2017

My feeling about this battery is that improvements could be made. First, It is sometimes unclear as to whether it is actually on or not. it has a power switch, But the blinking light pattern does not lend itself to an understanding of whether it is on or off.

It is also rather heavy for a pocket item. I should have expected this, since it is a 20,000 mAH battery, but somehow i didn't. The shape IS excellent for putting in a pocket, and the ports are placed well, so your cords don't get bent.

Overall, not a waste of money. I'm certainly not sending it back.

481 total ratings, 432 with reviews

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From the United States

Matt

PHENOMENAL Battery!!

Reviewed in the United States on June 13, 2017

Verified Purchase

5 people found this helpful

Helpful

Christopher Rosenberry

Love the Jackery chargers!

Reviewed in the United States on May 17, 2016

Verified Purchase

This is the third jackery charger I have bought. I love the Quality and durability of the chargers. They are a bit heavy, but are able to recharge my devices numerous times. The first battery charger I purchased was a 12,000 mAh charger which is orange and has a built in light great for when you need light. The charger was great and never had any complaints except the fact it took awhile to charge my Galaxy S6 Edge plus, but the charger was not capable of quick charging. A few weeks ago I purchased a new model 12000 mAh charger with QR 2.0 quick charge as a gift for my GF, after initially charging the batter to full, I plugged in the Samsung to charge, after 30 minutes the phone went from 30% charge to 80% charge using the quick charge usb port. So in an hour I can go from a dead phone to fully charged while the phone is powered up (not bad if I say so). Last week I bought myself a new 20100 mAh charger that claims to provide 420 hours of additional operation time to your devices, how many recharges is that? Not sure I will find that out anytime soon, but it's nice knowing I can recharge numerous times before it's dead. Initially the battery came about 20%charge out of the box, from the box to fully charged took 4 hours using the usb-c port to recharge the battery, much faster than the previous versions. So I recommend these chargers if you are looking for a durable, quality product that is reliable. Size of the 20100mAh charger is literally the same size in height and width as my S6 Edge plus and 3 times as thick as my phone.

2 people found this helpful

Helpful

Angel L.

Durable and Realiable... but heavy!

Reviewed in the United States on July 21, 2016

Verified Purchase

The portable charger works great and very durable! It supports quick charge for my Nexus 5x as well as other Nexus/Apple phones. I brought this to the beach and dropped it a few times by accident and despite the sand and small dents... it really handles itself! Its pretty heavy considering its 20100 mAH but I can charge my Nexus about 8 times before it runs out of juice which is great! Its really smudge prone however not really scratch prone which is great! It feels like a phone in the pocket but about as heavy as a brick! It heats up pretty quick if you charge more than one thing at once so I recommend using this to charge one thing at a time! I really recommend this product if you're going out for a long time and don't have an outlet near you. The portable charger comes with several cables which was great and this product is not very disappointing!

Helpful

Mittya

It works, Industrial design is excellent.

Reviewed in the United States on July 18, 2017

Verified Purchase

Helpful

RandomWinds

... charger for a few weeks now and am overall satisfied with one caveat

Reviewed in the United States on September 16, 2016

Verified Purchase

I've been using this charger for a few weeks now and am overall satisfied with one caveat....

Main Gripe: This is a USB Type C charger. This means that it is charged through the new USB Type-C port which is good since Type-c support faster charging. However, this same Type-c port is also used to connect my Nexus 6 for charging. The issue is that if I simply connect my Nexus 6p, it will show charging (as expected) for a short while...BUT the Nexus will (mysteriously) switch into host charging mode and will start charging the Jackery battery and DRAIN MY NEXUS battery!!! I don't know if this is a Nexus 6 issue or Jackery issue. This is only an issue if your phone has USB Type-C...if it's the typical USB micro connector or iphone usb lightening then you shouldn't have this issue. And maybe this is just a Nexus 6p only issue, I don't know.

I emailed Jackery and received a prompt reply (thanks) stating that I needed to FIRST hold the Jackery charger's button down for 4 seconds to put the battery pack into charger mode before connecting my Nexus. If I do this, then my phone will charge as expected when connected. If I forget, then my phone will quickly drain as it (incorrectly) charges the Jackery charger.

Ideally, I'd hope that these two devices would "just work" without me needing to think. One day I'm going to forget to put the Jackery into charger mode before connecting to my phone and critically drain my phone at a really bad time.

However, I'm not pissed off enough to return the Jackery. I'm looking to see if there's a way on my rooted phone to either warn me when my phone is charging another device or disable that mode from my phone entirely.

Otherwise, I recommend you make sure the size of the Jackery is what you expect. It's about the size of my Nexus 6 and about twice as thick and maybe 4-5x heavier. That doesn't bother me. It fits into my back pocket about right, might be a bit heavy/large for my front pocket...but does fit.

Overall, it does appear that this charger will charge my Nexus 6p a few time on a single charge. I haven't looked at it carefully, but it appears that after recharging my phone, the status lights are still around 3 of 4. I'd expect this would keep me in power for my phone for several days at least if needed before needing to recharge.

Construction appears to be quality. Feels solid in the hand. Industrial design seem good.

This is the Jackery Titan S model 20100mAh charger. This is the USB Type-C model. I almost accidentally ordered the non Type-C mode (orange color?) by thinking the Titan S came in Orange, so keep this in mind. Your phone needs to be a USB Type-C phone to get Type-C fast charging. However, since this unit also comes with two standard USB ports, you can still use the Type-C to charge your Titan S quickly and use the standard USB ports to charge your phone.

2 people found this helpful

Helpful

Wesley Davis

Poor Connector Broke With Easy Use

Reviewed in the United States on April 28, 2017

Verified Purchase

Don't buy. USB A jack (kind normally found on a computer) is broken. This means the reliability and quality of the entire design is poor and not trustworthy.

I've had it for a short time and only used it indoors where I couldn't use a wall charger, next to me, like on a table or on the sofa/recliner when reading. This is a very benign scenario with very little stress on the USB connector.

For comparison, I've never had problems with RavPower (my favorite, it auto turns on when connected), EasyAcc and Anker (whose wall chargers and 12 auto chargers I really like). These other brands, from old USB 2.0 (standard charge and later quick charge) models have never failed in years of use. That this one failed in a most benign environment - table and sofa and not being banged around at the stadium (most common use, 70 games/year) is a solid indicator as to how brittle the Jackery is. The other vendors just keep on going.

These connectors should be rock solid. The competitors are. I do not recommend this brand, With several years and probably 8 different chargers, the oldest ones only see the batteries not holding as much charge - to be expected and just like a tablet or phone. But they never failed - ever.

Helpful

Jared B.

Mine was defective, yours might not be.

Reviewed in the United States on August 8, 2016

Verified Purchase

Great potential, but my unit was defective. Mostly.

I say mostly, because I could charge the Jackery. I could charge the Jackery very well...

...including, from my Nexus 6P. Yeah... was trying to charge the Nexus 6P from the Jackery, but instead could only charge the Jackery from the Nexus 6P.

Not sure what the problem was, but opted for a refund versus an exchange. Jackery support was relatively helpful, and basically said "yeah, sorry, sounds like it's defective, you're welcome to send it back..."

Helpful

azdadbot

Best Battery Pack

Reviewed in the United States on May 16, 2017

Verified Purchase

I've owned a lot of batteries over the years. This one is just insanely good, and the price is terrific. It blows everything else I've used out of the water.

I'm charging a Nexus 6P and get the "rapidly charging" message on my lockscreen. And boy is it rapidly charging; +30-%40% in about 20 minutes. Not just that, but I can leave the battery plugged in to charge it WHILE charging my phone from the battery without any hiccups. This is a pretty rare (and typically non-guaranteed feature), but Jackery lists this capability explicitly on their product description on their site. Awesome.

I've used it for 3-4 charges on my Nexus 6P from low battery and I don't think I've ever seen it hit two blue lights out of the five. This thing's capacity is ridiculous.

I have a single gripe, but it's so minor I won't dock a star: Sometimes when I plug my phone in, it doesn't start charging automatically. I have no idea why. This is very easily remedied by pushing the power button on the battery to get the ball rolling. I'd say this happens about 25% of the time (and never when the battery is already charging itself). Again, not a big deal, but I can see how it might be frustrating or a deal breaker for others.

One person found this helpful

Helpful

CoolWing

Lower Qualty = Lower Stars

Reviewed in the United States on June 23, 2017

Verified Purchase

I'd bought a Jackery Giant several years ago and it was by far one of the best power banks (and company) available at the time. The construction was premium along with the features and support. I guess the power bank market has gotten pretty crowed in the past few times and to keep profits up, corners had to be cut (or litterally cut you). So, I'm not going to comment on the circuitry and quality of the batteries as I'm sure they're too notch, but I'd like to address the build quality. First, my original Giant had a solid chasis with cool anodized orange aluminum. Just picking up this Titan, I could immedialty tell a difference. The metal casing is not the same. You can just tell it's cheaper (thinner) material and it's no longer anodized. It's just some cheap powered coating that scratches about the time you take it out of the box. In fact, the box may have scratched it. After years of use, my Giant has nay a mark. The plastic caps at the end are substandard compared to my Giant. The Giant has a better quality plastic and on the plug side, the writing is overlaid with a decent piece of clear plastic. On the Titan, the markings are just screen printed on the plastic. But now for the real kick in the groin. For some reason, Jackery decided to forgo the nice beveled edges on the plastic caps at the ends. The edges on my Giant are nice, rounded and smooth. However, the edges on the Titan are straight up metal... sharp metal! Seriously, you could slice tomatoes with this thing, or fingers. I haven't read a bunch of reviews on this battery, but surely others have commented on this. Who wants to keep this thing in a briefcase, backpack, etc while it's slicing and dicing as you travel? I'm sure you could buy a case, but that's just an added expense you should NEED to incur.

It's sad, because when I needed another power bank, I immediately thought (and purchased) Jackery. Unfortunately, others have followed their lead and now have better constructed products then they do, while they let quality slip. I ended up sending the Titan back (it did have a charging issue for the device I was using, as it wouldn't charge when the bank was half full) and buying a competitors battery that actually stole the design from the Giant. Plus the new one had QC 3 (Titan only QC 2).

Why can't companies learn to stick with the quality they built their reputation on?

I'm sure the electronics are fine, but if you've owed a previous Jackery, just know that the quality has slipped.

3 people found this helpful

Helpful

Spencer

Has quite a few quirks, look elsewhere first

Reviewed in the United States on July 28, 2017

Verified Purchase

This review was previously 2 stars because my first unit was faulty (supposedly) and had lots of issues, including randomly stopping a charge, having a very loose USB-C connector, not actually supplying power sometimes, and not being able to charge without pressing the power button first, among a few other very minor things.
Jackery contacted me and sent me a replacement, and I hoped all the issues I faced would be fixed in this replacement, however everything aside from the loose USB-C connector was not fixed in the slightest (which was also annoying, so I've bumped my review up by a star). I'm very disappointed in this product, because it wasn't super cheap and I wanted to like it.

You have to press the power button to have this unit start supplying power at all, presumably because of the fact that the USB-C is multi-directional (you can supply power or take power through the same port). However, that's still not a valid excuse for why the USB-A ports don't turn on when something is plugged in.
I believe that my issue with it not providing power was simply user error, since it has a mode to charge connected USB-C devices and another to drain them (i.e. charge the power bank), so that's not a problem.
Micro USB devices stop charging after being plugged in for about 30 seconds. I can't seriously be expected to keep pressing power button because the unit is only searching for USB-C devices to keep charging.

I tried really hard to like this thing. It outputs enough power for rapid charging (usb c power delivery) on all my USB-C devices (Nexus 6P and Pixel), which is nice I guess. The value was great for the capacity, and the fact that I'm only annoyed enough to complain after a year of owning it may also speak to its quality, but I just can't recommend it anymore.

One person found this helpful

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USB C Portable Charger, Jackery Titan S 20100mAh 30W Total Output QC2.0 Qualcomm Quick Charge External Battery, Type-C Port for Nintendo Switch, Macbook, Nexus, Samsung and More - Black

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USB C Portable Charger, Jackery Titan S 20100mAh 30W Total Output QC2.0 Qualcomm Quick Charge External Battery, Type-C Port for Nintendo Switch, Macbook, Nexus, Samsung and More - Black

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